Our support goes far beyond standard account and technical support you'd expect from a software service. We offer strategic design, planning and high-quality services to bring your community to life.
Tailored training to help you build the internal capacity of your team and make decisions based on data-driven insights.
Engaging copy, design and marketing to set up your platform and / or provide continuous long-term support.
Continuous support in the form of user guides, admin guides and collaboration tools for you and your partners.
Report issues, track progress and provide feedback in one place.
Annual coverage with a 365-day Service Level Agreement for peace of mind.
A dedicated primary contact to guide you throughout your licence.
This extends not just to what we build for you but to how we listen, respond and grow with you. We take pride in turning feedback into action - and our clients really appreciate this.
I have been truly impressed by Made Open’s dedication to co-designing innovative digital solutions. These past 6 months have been an absolute highlight of my career, and a lot of that is down to the Made Open team.
Rachel Moran, Strategic Project Manager, NHS Warrington and Halton Teaching Hospitals
Our experienced community development team can help you:
By working with us, you’ll have the support you need to create a community platform that is both impactful and sustainable.
